Privacy Policy


1. Company information

I am Lies De Sutter. My company’s name is ‘Linguali’. It is located at the following address: Straatje 11, 9620 Zottegem, Belgium. It can be reached at telephone number +32 (0) 478/55 80 96 or at the e-mail address lies@linguali.be.

2. What personal data does the company process?

I only process the following data:

Depending on the texts I translate or revise, I may come into contact with other personal data. In any case, I will treat this information with care and will not share it with third parties, unless I am legally obliged to do so.

3. For what purpose does the company process your data?

I need your data to make quotations, provide translation services, etc. and for the associated administration such as invoicing and accounting.

4. What is the legal basis for processing these data?

I need this information for the execution of an agreement between us, to comply with a legal obligation, or for the representation of a legitimate interest. For example:

5. How long do I keep your data?

I will retain your data as long as we maintain a business relationship, but at least for as long as it is required by law. If you indicate that you no longer wish to use my services, I will destroy your data, unless this is not permitted by law or when I need it for legal proceedings. Invoices are kept for at least 7 years according to the legal term.

6. How do I store your data?

Your data is stored on my computer and an external hard drive. These are properly secured by means of a firewall and commercial antivirus software.

7. With whom do I share your data?

I do not share your data with third parties. The only exceptions are:

8. Where to go with complaints?

If you have any doubts about the way I process your personal data, please contact me. If you do not agree with the way I handle your data, you can submit a complaint to the Data Protection Authority.

9. What rights do you have?

I always ask your permission to process your data. I will do this the first time I contact you. You also have the right to do the following:

Withdraw your consent

You may withdraw your consent to the processing of your data at any time. I will then delete your data immediately. However, I will no longer be able to carry out orders for you.

Access your data

You have the right to know what data has been collected about you and how such data has been processed.

Verify and seek rectification

You have the right to make changes to inaccurate data.

Have your data deleted

You can ask me to delete your data at any time. However, I can no longer carry out assignments for you. When I will actually delete your data depends on any legal requirements. For example, if I have done an assignment for you, but have not yet reported the earnings from it to the tax authorities. Or if the tax assessment for the year in which I did the assignment is not yet final. In the meantime, however, I will no longer process your data, other than for the relevant legal purpose.

Receive your data and have it transferred to another supplier

If you want to switch to another supplier, you can ask me to provide you with all the information I have about you, so that you can transfer it to the new supplier.

10. Is your data processed automatically?

Your data is not automatically processed, but only manually, by me personally.

11. What happens in case of data breaches?

If I find out there’s a data breach, I’ll let you know within 72 hours. After my report, you decide whether you should report the data breach to the Data Protection Authority. If the leak was caused by a security breach (e.g. a hacker or a problem with the antivirus software), I will take reasonable steps to prevent further leaks.

12. The use of cookies

Linguali uses cookies on its website. A cookie is a small file that a website stores on your hard disk via your browser. A cookie contains information about the web pages you have visited. No personal data is stored in these cookies. Cookies are used to make the website function better and to facilitate the use of the website.

12.1 Cookies for analytical purposes

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”) for statistical purposes. Google Analytics uses cookies to analyse how visitors use the website. The information generated by the cookies about your use of the website (including your IP address, the time you visit the site, the type of browser you use and the pages you consult) will be transmitted to and stored by Google on servers in the United States. Google will use this information to compile reports on website activity for Linguali. Google may not transfer this information to third parties unless Google is legally required to do so. Google will not associate your IP address with any other data held by Google. By using the Linguali website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google is committed to complying with the General Data Protection Regulation. If you do not want data about your website visit to be transmitted to Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on. More information about privacy in Google Analytics can be found here.

12.2 Delete and disable cookies

Most internet browsers are set up to accept cookies automatically. However, you can use the browser settings on your computer to delete cookies that have already been placed and refuse the placing of new cookies. The way in which this is done varies from one browser to another. If necessary, consult the help function of your browser.